Can I be emailed about when a custom form record is submitted?
Yes — email notifications for custom form submissions are configured at the time you create the form. The setting is not part of the common notification rule; it lives separately within the form setup itself.
When building or editing a custom form, look for the notification controls in the bottom section of the form, under the people and actions management area. There you can specify who should receive an email alert whenever a new record is submitted through that form.
Keep in mind that because this is handled at the form level, it operates independently of the global notification rules that govern activities, tasks, and other project events. If you need broader notification coverage — such as alerts for late or overdue activities — those are configured through the common notification rule system instead.
Beyond the initial setup, it is worth reviewing your notification preferences whenever you make structural changes to your custom forms. If you alter which fields are collected, reassign form ownership, or update the people responsible for managing submissions, the email alert recipients may need to be adjusted accordingly. Taking a moment to verify that the right team members are still listed ensures that no submission goes unnoticed. This is especially important for teams that rely on timely follow-up with customers or internal stakeholders, since a missed notification can delay an entire workflow or leave a request unanswered for longer than intended.
For administrators who prefer a more centralized approach, it can be helpful to document which forms send alerts to which recipients as part of your team's internal procedures. Because the notification setting lives within each individual form rather than in a shared rule, keeping a simple reference can prevent confusion when multiple forms are in active use. This also makes onboarding new staff easier, since they can quickly see how submission alerts are routed across the system. With a clear overview in place, your team can focus on acting on the data being collected rather than wondering whether the right people were notified in the first place.